Stock photo: The image does not show the current car.
After more than 60 days at the workshop, a Norwegian car owner is now receiving compensation for protracted problems with the 12-volt battery in his Hyundai.
A Norwegian car owner who bought an electric Hyundai and suffered major problems with a discharged 12-volt battery took the car dealer to court – and won.
Now the car owner is entitled to compensation of SEK 40,000 because the car was in the workshop for a total of nine weeks, writes Motor.
Nine times the car’s 12-volt battery was completely empty, and the car received a new battery on two occasions. After the second change, the problem has not recurred.
Many Hyundai and Kia owners have reported problems with their cars’ 12-volt batteries. The manufacturers have partly sent out a guide to what car owners should do to avoid problems and partly made various updates to solve problems with the car’s so-called ICCU (Integrated Control Charging Unit).
But the manufacturers have also stated that various types of connected services that contact the car can drain the battery.
Mats Vindefjärd has several times encountered 12-volt problems in his electric car. Photo: Mats Vindefjärd
The car dealer tried to blame the Norwegian car owner’s problems with the 12-volt battery on handling errors, but the district court now follows the car owner’s line. The dealer must pay SEK 40,000 in compensation for the long workshop time and the car buyer’s legal costs.
We Bilägare have previously spoken to Hyundai Ioniq 5 owner Mats Vindefjärd, who has been hit by “12-volt cod” several times.
– I am clearly nervous that it could break down again at any time, he said.
Here you can see the manufacturer’s guide to how owners can avoid 12-volt problems.
